At Fet a Mallorca, our commitment is to ensure you enjoy the best products on the island as quickly and efficiently as possible. Below, we explain how we manage your orders:

 

Preparation and Delivery Times

 

We work diligently to ensure your order reaches its destination as soon as possible.

 

• Processing: We usually prepare your shipment within 1 to 2 business days after purchase confirmation.

• Final delivery: The estimated delivery time is usually between 6 and 8 days, depending on the final location.

• Notice: Orders placed on weekends or holidays will be processed starting on the next business day.

 

Shipping Rates

 

Shipping costs are calculated based on the destination and the total amount of your purchase. You'll see the specific details during the checkout process.

 

• Spain: €5 (Free shipping on orders over €59).

• Europe: €8 (Reduced rate of €5 on orders over €59).

 

 

Track your order

 

We want you to be in control of your purchase. As soon as your package is shipped, you'll receive a confirmation email with a tracking number. With this code, you can track the status and location of your order at any time.

 

Delivery and Exchange Information

 

• Shipping address: It is essential to provide an accurate and complete address. Fet a Mallorca is not responsible for delays or issues caused by incorrect delivery information.

 

• Modifications: If you need to change the address after placing your order, please contact customer service immediately. We can make the adjustment as long as the package has not yet been shipped.

 

Incidents and Delays

 

In the event of any logistical issues beyond our control, we will keep you informed and work efficiently to ensure delivery is made as soon as possible.

 

International Coverage

 

Currently, our delivery area is limited exclusively to Europe. We do not ship to countries outside of Europe.

 

Returns and Claims

 

For inquiries about products damaged during transport or how to manage a return, please visit our Returns Policy or contact our support team directly.

 

Do you have any further questions? We're here to help you every step of the way. Thank you for supporting local businesses!